Making Process Planning Cool Again

Through the Toyota Production System Support Center (TSSC), a nonprofit within the auto company, Toyota shares its TPS methods with all kinds of organizations — including donating their expertise to other nonprofits. 

  • They only work with an organization if the executive team is committed to adopting TPS methods wholeheartedly.
  • They invest for the long term. It’s not just about changing the process — it’s about changing the culture.
  • The companies and nonprofits working with TSSC aren’t allowed to lay anyone off. 

Toyota uses it as talent development and retention strategy for more junior employees. By teaching TPS to others, they learn it better themselves. They see where the pain points are; they learn how to manage people, build trust, get buy-in, iron out the wrinkles, adapt.

Read the entire article at https://hbr.org/2012/12/making-process-planning-cool-a