John Toussaint and Mark Graban discuss healthcare organizations that have been doing well during the Covid-19 pandemic. One of those is UMass Memorial Health Care. He also discusses his thoughts about the future of healthcare.
They also talk about the annual Lean Healthcare Transformation Summit that is now a one-day online virtual event this year.
Watch the video above, or listen to the podcast at https://www.leanblog.org/2020/08/podcast-381-john-toussaint-md-on-managing-during-covid-19-times-beyond/