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How to Reflect on the Roles of Fear and Love in Continuous Improvement – Gemba Academy Interview with Renée Smith

1 min read

Episode 191 of Gemba Academy podcast is an interview with Renée Smith, a Lean Transformation Services Director for the State of Washington. Renée shared her fascinating findings on fear, love, and their roles in continuous improvement. She shares her background, the history on the successful lean journey taking place with Results Washington, and the role of fear in government.

Listen to the full podcast at: http://blog.gembaacademy.com/2017/11/30/ga-191-how-to-reflect-on-the-roles-of-fear-and-love-in-continuous-improvement-with-renee-smith/

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