How to Apply Lean to Colorado Department of Transportation – Gemba Academy Interview with Gary Vansuch, Michelle Malloy, and Geneva Hooten

Staff at the Colorado Department of Transportation (CDOT)  share how their Process Improvement program came to be, how it has changed, and some of the challenges they’ve faced.

This episode covers the following topics:

  • Their backgrounds (1:29)
  • Their journeys with CDOT (3:20)
  • Their approach (7:43)
  • Facing resistance (9:20)
  • Change management (10:46)
  • Making it happen (15:42)
  • Preparing for new leadership (17:56)
  • What makes their approach different (21:18)
  • Challenges they’ve faced (26:07)
  • Advice for those just starting out (31:30)
  • Final thoughts (36:10)

Listen to the entire podcast: