Financial Process Consolidation Good For Taxpayers and Staff

The Connecticut Department of Banking identified 44 different processes being used across different financial industries, which highlighted duplication of efforts across the agency for similar type of work.

After assessing all their major processes, they created a 30-month roadmap to move from their current state to their future (good) state by focusing on streamlining and consolidating key processes.

In addition to the time savings, the effort has been a boost to staff morale and engagement, giving them a much needed voice in how they can do their work smarter.

You can watch the 8-minute video called “2016 Lean Showcase – Department of Banking” at