Department of Corrections Offender Identification Process Reduces Errors

Processing an offender in the State of Connecticut from intake, booking, recording, transferring, procurement through discharge was filled with numerous errors and potential risks.

A kaizen event team was put together a process map to visualize the waste and opportunities. They identified a future and ideal state. Actions include collaboration with Department of Motor Vehicles and small improvement that each department could implement in their areas.

You can watch the 5-minute video called “DOC Offender Identification Process” at

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