Commissioner Melody Currey explains the functions of the Department of Administrative Services, and how they started their lean journey. Her previous experience at the Department of Transportation (DOT) was valuable to selling the program to the staff.

She shares how it brings people together to understand how their whole process works, and how they can get engaged and improve their own work. She also shares how Lean can increase team building across agencies and departments.

You can watch the video called “Department of Administrative Services Commissioner Currey” at https://www.gembaacademy.com/guests/state-of-connecticut