Continuous Improvement in Affordable Housing Development

by Brion Hurley

Philip Washburn started to learn about Lean Six Sigma when he had recently become the Program Director of Habitat for Humanity-MidOhio. Habitat for Humanity helps build affordable new homes around the world. Philip quickly realized that Lean Six Sigma tools had potential to help the organization.

He became a certified Black Belt in Lean Six Sigma, which he has been successfully using to improve the organization’s program, construction and ReStore donation and selling processes.

The improvements that have been implemented have allowed Habitat-MidOhio to increase families served by 100%. He also helped reduced the average time to process donations from 180 minutes to less than 30.

Read about the ways he implemented Lean Six Sigma into the organization in the book, “Lean Six Sigma for Good: Lessons from the Gemba (Volume 1)”