City of Pittsburgh Presents Results of Lean Six Sigma Projects

Four projects across 3 departments within the City of Pittsburgh kicked off process improvement projects, and were presented in this video:

  • City Parks – Improve software usage of center programming
  • Public Works – Reducing city garbage collection labor hours/can/month by 33% to redeploy resources
  • Innovation and Performance – Reduce help desk ticket completion times, and reduce hardware acquisition times by 30%