City of Newton Improves Payroll Efficiency & Accuracy

Newton, Iowa, a community of over 15,000 people in Central Iowa, has received national attention for its community’s low unemployment rate, job opportunities, and affordability.

The City of Newton struggled with an outdated payroll process for years, their inconsistent process resulted in errors and costly rework. Lean consultants and the staff collaborated to standardize forms and create one standard timesheet that would work for everyone.

Implementing a standard process and action plan brought about the following results:

  • Payroll efficiency increased by over 65%
  • Payroll steps were reduced by 36%
  • The number of payroll process decisions to be made by all staff was cut by 67%
  • The use of spreadsheets was completely eliminated

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