Tracy O’Rourke kicks off the 4th annual Process Palooza 2021. Presenters include Chancellor Pradeep Khosla and Executive Vice Chancellor Elizabeth H. Simmons from University of California San Diego (UCSD). They discuss how continuous improvement was useful in shaping the university’s strategic plan and forming a response to COVID-19. They also share a virtual expo to […]
Lisa Earls is the Senior Operational Improvement Consultant at the University of Michigan. She spent almost 5 years at the University of North Dakota before taking this new role in 2019. We discuss how she is helping teach and coach staff at the University of Michigan on lean principles using Everyday Lean Ideas and Daily […]
An interview with Michael Areola, who is a Product Development consultant and Agile Coach at Cenmic Management in Katy, Texas (near Houston). He uses Agile processes and frameworks to streamline development processes, increase team efficiency, drive collaboration and reduce wasted time. He worked in large organizations like SAP and Bank of America, as well as government agencies […]
Hosts Tracy O’Rourke and Elisabeth Swan interview Audrey Lang (Sr. Vice President of Organizational Development) and Tina Nguyen (VP of Employee Engagement) from the San Diego Humane Society. It’s an open-admission private nonprofit animal shelter in the San Diego County area to care for over 50,000 animals. They describe how their care-centered culture improves their […]
The State of Nebraska identified the need to improve the process for people setting up a new business, so they launched a Six Sigma Black Belt project. Phase 1 of the project was setting up the code for the website to have all the links and functionality Phase 2 of their implementation has already lead […]
To better serve rural areas, The Foodbank has added two more locations to its list of mobile pantry stops (Englewood and Central State’s Wilberforce location). “The way that we map our mobile pantries — we actually work with the University of Dayton, and they create a service gap map for us,” she said. “So they are taking […]
The Nebraska Department of Transportation (DOT) Process Improvement recently shared a short video at their annual Project Managers conference on the success we have had with 5S (Sort, Set in Order, Shine, Standardize, Sustain), especially in our District 2, South 108th St. Yard in Omaha. Overall, they’ve had pretty good success with the 5S program […]
The presentation was part of a Data on Purpose (DoP) conference presented by the Stanford Social Innovation Review (SSIR) in Feb 2021. Heather Krause, founder of We All Count and Datassist, explains how we can unintentionally contribute to inequity in our projects. We assume that data can provide a “silver bullet” against bias, prejudice, human […]
This video presentation shares the journey of the Colorado Department of Transportation (CDOT) as they worked to achieve department goals using Lean methods across their 200+ offices. They also share success stories from their “Lean Everyday Ideas” program that is a key to their improvement efforts and culture change. They discuss the process of how […]
Host Paul Critchley interviews two guests who work at the University Systems of New Hampshire (UNH). Dagmar Vlahos is a Lean and Six Sigma Black Belt who continued her Lean training with the State of New Hampshire. In 2015 she received her Lean Black Belt through the State of New Hampshire Bureau of Education. She […]