How Toyota Kata Helped a Food Bank Double Food Processing with Half the Staff and Space

Hugh Alley is an experienced lean practitioner and industrial engineer, who has experience with the Toyota Kata method of improvement. He has recently applied this approach to a nonprofit food bank in Vancouver, British Columbia in Canada, based on the KataLab approach developed in Montreal by Jean-Marc Legentil, Marc-Olivier Legentil and Sylvain Landry. He explains […]

Nebraska DOT Right of Way uses Lean Six Sigma to Streamline Permitting

The Center of Operational Excellence helped the Nebraska Department of Transportation (DOT) reduce the Right of Way Permitting process from 68 steps to 20 steps by eliminating the performance guarantee payment and reimbursement transactions for utilities, saving time, paper, shipping costs and labor. The results led to turnaround time of 2-3 weeks down to 5-10 […]

Using Kaizen Events to Understand the Complex and Unique Challenges of the Public Sector with Isaac Hughley

Isaac Hughley, Process Improvement Specialist with the Indiana Department of Revenue presented at the monthly Indianapolis ASQ section meeting in September 2021. He discussed how kaizen events can be used in the public sector to address complex and unique challenges (especially during a pandemic). He shares an example of a kaizen event in which the […]

Facilitating Rapid Improvement Events with Paddy O’Brien – Lean Portland Happy Hour

Sheilah “Paddy” O’Brien recently finished writing her latest book, “Facilitating Rapid Process Improvement Workshops (RPI), a Self-Study Guide for Lean Leaders.” This is a follow-on to her first book, “Lean for the Nonprofit, What You Don’t Know Can Cost You.” She briefly outlines the content of her book(s), and, through a casual interview format, share her […]

Kata for Good and #RootCauseRacism with Deondra Wardelle

Deondra is a strategic thinker and consultant based in Indianapolis (Indiana) who focuses on coaching, empowering and developing individuals towards achieving their personal and professional goals. She shares her experiences working for and volunteering within nonprofit and not-for-profit organizations. In addition to her nonprofit work, she is also the creator of the #RootCauseRacism, which was […]

Continuous Improvement at Kitchens for Good and San Diego Humane Society – Process Palooza 2021

Hear inspiring stories of nonprofit organizations in the Greater San Diego area, specifically from Kitchens for Good and San Diego Humane Society on how they’ve adopted and embraced a continuous improvement mindset. The San Diego Humane Society, an open-admission shelter, is creating a more humane world by inspiring compassion and advancing the welfare of animals […]