Due to the rapid growth of their organization, Lynne and her process improvement team sought to increase the work done in the amount of another person without being to be able to hire for said person. After initial research, Emmons found: The team was currently doing about 283 different deliverables – ranging from audits, licensing, meeting, […]
In the state of Washington, Tacoma Public Schools is striving to improve the education they provide to their children by: The staff received Lean Six Sigma Green Belt training to learn how to apply Lean Six Sigma concepts in real world applications and complete improvement projects that make an impact. The online Lean Six Sigma […]
Cape Cod Child Development is a trailblazer in applying Lean Six Sigma to the nonprofit world. Lisa Donovan, Director of Family Advocacy is helping to increase services available to the homeless population. The goal of the project was to increase the homeless families receiving benefits at Cape Cod Child Development. Some Lean Six Sigma tools […]
With help from TSSC, the North Texas Food Bank was able to increase the number of families served from 55 to 80 through two major improvements: Create zones for shopping experience Simplified process for volunteers More importantly, they were able to provide better customer experience and reduce waiting time. They also improved the volunteer experience. […]
Career development can take on many shapes and forms. Individuals looking to build their resumes and enhance their own careers can take part in many forms of learning besides their day-to-day job. Whether it be advanced degrees, professional certifications, or leadership activities outside of the work place, workers have a choice as to how to […]
Watch the keynote presentation from Margarette Purvis, President/CEO of Food Bank for New York City, who provides an update on their Lean improvement work with Toyota (TSSC). Efforts resulted in $3 million in reduced inventory of slow moving food, increased distribution of kosher food by 27%, 86% increase in fresh produce to the poorest neighborhoods, […]
In the state of Washington, Tacoma Public Schools have a goal to be more efficient by reducing waste, streamlining processes and building a culture of problem-solvers. School staff was encouraged to get Lean Six Sigma Green Belt training, apply Lean Six Sigma concepts in real world applications and complete improvement projects that make an impact. […]
Jeff Fuchs, Director of Maryland World Class Consortia shared a presentation he gave about the ways Lean can be applied to government and the environment. Topics include: Lean Culture History of Lean Lean in Government history Case Studies Michigan Department of Environmental Quality Minnesota Services for the Blind Jacksonville (FL) Sheriff’s Office State of New […]
This business process improvement project was spearheaded by Anna Fisher, who is a Financial Consultant at Washington State Department of Transportation, also known as WSDOT. Anna and her team set out to reduce lead time for fuel reconciliation. It was a very manual and time-consuming process. It was overdue to be automated and was associated with […]
The Arizona Department of Economic Security was struggling to keep up with unemployment insurance benefit claims and calls to their support center. Before embarking on Project Lean, they were only answering 47% of the calls received, with average hold times of 100 minutes. The improvement team mapped the current state process, and removed waste and […]