Mid-America Transplant is a private, nonprofit organ procurement bank that works with its partner hospitals to procure donated organs and tissues and then provide them to transplant centers and tissue processors. Mid-America Transplant uses data from customers to determine their satisfaction with the donation process. Customer complaints per case have been close to zero since […]
The Office of The Medical Examiner (OME) in the City & County of Denver, felt their case file process could improve and deliver more value to its customers more efficiently. Using tools of continuous improvement, the OME identified over eleven ways to improve their cumbersome processes. For example: – Streamline the process of locating archived […]
A kaizen event was performed at the Elderbridge Agency on Aging. The goal of the event was to streamline the process to 90% accuracy within one year, and reduce duplication of client intake information by 50%. The team mapped the current state value stream map (VSM) of the process, then brainstormed all duplicate tasks. The team […]
The Pediatric Intensive Care Unit (PICU) leadership team and clinical nurses at the Penn State Hershey (PA) Medical Center sought to reduce system waste by redesigning the unit’s acquisition, distribution, and storage of supplies. After discussions, they implemented the following methods: Developed an interprofessional supply and distribution process to decrease supply waste. Reviewed supplies available […]
A widespread problem in physician practices is excessive wait time in the reception area and exam room. At Fallon Clinic, the team found that they could greatly reduce the number of complaints about wait time by merely informing patients when physicians were running behind schedule. Just by communicating with patients about delays, staff members could […]
This event scope was to address the process from when IDPH receives the first piece of paperwork regarding a new mental health counselor to when the license is issued from IDPH. The goal of the event was for 80% of the time to be able to issue a license within 3-5 working days of the […]
Andrew Parris with World Vision Institute talks about how he helps implement Lean Six Sigma in East Africa. He helped train 56 Lean Six Sigma Green Belts and 11 Black Belts, trained 450 people in Process Excellence Energizer training, saved $1.5 million in procurement costs. Other projects include reducing recruitment time from 130 to 41 […]
Jeff Orlowski, President and CEO of the nonprofit organization LifeShare Transplant Donor Services of Oklahoma, talks about the unique challenges LifeShare team members face every day, how lean helps his team deliver on its nonprofit mission, and how his own views on leadership have been informed by lean thinking and practice. Read more at LEI:Â https://www.lean.org/LeanPost/Posting.cfm?LeanPostId=392
CCBRT has transformed lives through disability and maternal healthcare services, with help from a sole lean coach (Mike Grogan) with the responsibility of initiating a lean transformation. Read an article written by Mike for the Lean Enterprise Institute at:Â https://www.lean.org/LeanPost/Posting.cfm?LeanPostId=342
The School of Public Health at Kyoto University has fully adopted JMP® software for lectures and laboratory courses in its Department of Biostatistics. The school aims to train future public health practitioners with varying educational backgrounds in the statistical concepts they will need to execute a research plan in the field. Students use JMP® Pro software in […]