The Illinois State Police (ISP) have struggled with a “backlog” in processing paperwork relating to guns for years. The Firearms Services Bureau (FSB) has recently announced a massive increase in the amount of paperwork they’ve been filing, driven by more people buying guns in Illinois than ever before. Gun shop owners are frustrated as the […]
The U.S. Bureau of Labor Statistics was looking for improvements in screening methods to gain and maintain cooperation with companies that provide data. They were seeking to save approximately $75,000 based on reduced assembly time and improved screening time. Carol Rupley, a field economist at the Bureau, took Green Belt Six Sigma training and completed the Green […]
Following completion of a Government-owned Company’s (GovCo) first Fiscal Year, it was identified that the core fee for maintenance services within the prison estate was insufficient due to high volumes of vandalism across sites which significantly increased the reactive workload. It was agreed that reactive maintenance tasks that resulted from vandalism or misuse would require […]
In the UK, it was identified that some prisons had implemented very robust and effective processes or tools to help them carry out their roles. However on other sites it was clear that the service was not efficient or effective and that these sites could learn from the best practices established elsewhere. Multiple site visits […]
The City of Denver has a City ordinance that requires that a contractor is to be paid in 35 days or less after the receipt of the invoice, but sometimes they miss the mark. To facilitate a massive process improvement effort, over 45 Denver public servants got together from 11 different departments, facilitated 3 simultaneous […]
An interview about research done by IISE members Laura Albert of the University of Wisconsin-Madison and Gretchen Macht at the University of Rhode Island on efforts to streamline procedures for in-person voting on Election Day to deal with https://podcast.iise.org/episodes/election-day-process-improvement-through-industrial-and-systems-engineering
The Borough of Vestre Toten in Norway, initiated a lean transformation back in 2011 to tackle the out-of-control costs and deficit. The transformation began in the elderly care centers, which were offering an increasing number of services with little extra funding. Some examples of how Lean Thinking is applied at the borough’s home care service: […]
Governor Pete Ricketts and the Nebraska Department of Administrative Services (DAS) highlighted process improvement successes in Nebraska state government related to the State’s coronavirus response. The Center of Operational Excellence (COE) is a division within DAS and leads an enterprise-wide effort to instill a culture of continuous improvement throughout state government. The COE utilizes Lean […]
Many court systems lack basic data about themselves, including about their criminal-sentencing decisions. This means that when a judge considers a sentence for a criminal defendant, he or she has no way to evaluate it against others handed down for similar crimes in the same state, or even the same county. This variability in criminal […]
Ken Maynard presented a webinar with GoLeanSixSigma.com. He discusses the challenges in the current state, and how Lean Six Sigma in government differs from business. He walks you through the steps of creating a “Money Machine” within your government organization by treating projects as strategic financial assets. Learn more at https://goleansixsigma.com/webinar-process-improvement-in-government-using-lean-six-sigma/