Lean Kaizen Streamlines Temporary Restricted License Application Process at Iowa DOT

Over the years, Iowa state government has been involved with numerous improvement processes, with varying degrees of success.  One improvement tool now in action in the Iowa DOT’s Motor Vehicle Division (MVD) is the Kaizen process, supported by the Iowa Department of Management’s (DOM) Office of Lean Enterprise. Mark Lowe, MVD director, says his group […]

City of Newton Improves Payroll Efficiency & Accuracy

Newton, Iowa, a community of over 15,000 people in Central Iowa, has received national attention for its community’s low unemployment rate, job opportunities, and affordability. The City of Newton struggled with an outdated payroll process for years, their inconsistent process resulted in errors and costly rework. Lean consultants and the staff collaborated to standardize forms and […]

Safeguarding the Skies

The Federal Aviation Administration (FAA ) analyzes air traffic data to help planes keep their distance and improves automation of air traffic systems and supports air traffic controllers with more accurate and timely information. The FAA uses JMP® statistical discovery software to retrieve and examine millions of pieces of data from its air traffic control […]

Department of Veterans Affairs Improving Health for U.S. Veterans

The Veterans Affairs Cooperative Studies Program (VACSP) Clinical Research Pharmacy Coordinating Center (the Center) is a federal government organization that supports multicenter clinical trials targeting current health issues for America’s veterans.  While the Center focuses its efforts on improving the health of U.S. veterans, it also strives to be a leader and innovator in the […]

Lean Thinking in Government: The State of Iowa

Government agencies throughout Iowa are applying the kaizen event methodology and lean principles to streamline the workflow and find permanent solutions to chronic problems. A case study of a kaizen event held at Iowa Veterans Home is discussed, which achieved the following results over the last few years. The article also discusses the implementation of […]

San Francisco Estuary Invasive Spartina Project Uses Statistical Methods to Control Growth That Threatens Native Species

Sixty thousand acres of shoreline biodiversity was being threatened by an invasive plant. The impact of the invasive plant needed to be measured and restoration success needed to be monitored. JMP® was used for visualization and analysis of the data gathered in monitoring and measuring the efficacy of the control work. As a result, the invasive […]