A Smarter Approach to Fundraising

As government funding shrinks and many corporate donors also cut back on charitable giving, it’s a challenging time for the nonprofit world – and more organizations are turning to direct-mail solicitations. That makes things particularly tough for the rescue mission, which has traditionally brought in a strong share of direct-mail donations in the Charlotte area. […]

The City of Coral Springs receives National Quality Award

In 1993, the City of Coral Springs, in Florida, began its journeyto be a high-performing “municipal corporation,” a city government following a corporate management model. And, much like a business, Coral Springs is customer focused and data driven. The city’s organizational culture is reflected in its four core values: Customer focus—demonstrate a passion for customer service Leadership—establish […]