Radical changes in healthcare are nothing new for Saskatchewan. Once again they’re leading the way, using Lean Management to implement a culture of continuous improvement. Close to five years ago, Saskatchewan residents told Patient First Review Commissioner Tony Dagnone the status quo was no longer working when it came to health care quality. Healthcare leaders […]
At this year’s conference in Montréal, the Sustainable Development Division along with West Monroe Partners, an international consulting firm with an IE oriented practice based in Montréal, coordinated a volunteering event for the Saturday before the conference. This volunteering event served as an opportunity to give back to the community that hosted our annual IIE […]
Toyota and Babson College’s Social Innovation Lab partnered with The Greater Boston Food Bank (GBFB) to help expedite the distribution of food to those in need.  The partnership aims to enhance productivity, and inventory control practices at GBFB while teaching Babson students a real-world lesson in how Toyota’s manufacturing know-how can enhance the work of nonprofits. Babson faculty have […]
Applying lean to government is a movement in its early stages. Lean thinking applied to public service processes can help deliver more value to customers, namely citizens. Lean management makes work processes better so government becomes more effective and efficient. That means government should engage all public servants in lean thinking and practice to tap their creativity […]
The City of Melbourne is leading the way in applying lean to local government in Australia, having embarked on its lean journey in earnest in 2009. As it often happens in organizations in sectors relatively new to the methodology, City of Melbourne (CoM) staff was skeptical of the method’s application to local government and in […]
It is estimated that there are some 12 million street children in India. Many children who run away from home use the train as a means of escape. A case study was conducted with Sathi to determine if Value Chain Analysis would apply to the process of reducing runaway children. Read more at Lean4NGO: http://lean4ngo.org/images/stories/A-supply-chain-of-children.pdf
The staff at Global Links took an honest look at the medical device storage room after they’d completed their first learning sessions about Lean. They thought that the Lean technique of 5S could help them sort things out and make things run more efficiently. Since that first 5S, Global Links found another warehouse space that fit their […]
The event will deal with the Iowa Utilities Board (IUB) and Office of Consumer Advocate (OCA) billing process from the point assignable time is identified to the point payment from the industry is posted for receipt. The goal was to reduce the number of billing sheets errors and invoice errors to 0%, and meet the […]
A town in the West Midlands (Solihull Metropolitan Borough Council) made headlines after a survey named it the best place to live in the United Kingdom. Lean may not be directly responsible for the achievement, but there is little doubt it gave its contribution. Solihull Metropolitan Borough Council currently has three main strategic objectives to […]
A kaizen event with the Iowa Finance Authority (IFA) worked to improve the cash receipt process to correctly allocate and fully balance all the transaction invoices and cash receipts. The goal was to reduce the number of hand-offs by 25% and the number of unresolved open items by 0%. The event resulted a 100% zero […]