Making the World Better by Advancing Lean Thinking and Practice – Lean Enterprise Institute

The James P. Womack Scholarship and Philanthropy Fund (JPW Fund) was created with the goal of creating and providing innovative gemba-based learning opportunities in order to develop more lean thinkers. The Fund epitomizes the use of lean principles and practices, including eliminating waste in work processes, going to the gemba, using plan-do-check-act (PDCA) problem-solving based […]

Lean IT in Benin’s public administration reduces dropped calls and increases customer satisfaction

The Agency for Information Services and Systems (Agence des Services et Systèmes d’information – ASSI) is a government agency that has been engaged in the digital transformation of Benin since 2016. What were the problems? They struggled to develop clear objectives, standardize processes, better manage the different types of requests received, and measure the work […]

Miami-Dade County Uses Six Sigma to Reduce Time to Assist Domestic Violence Victims from 16 to 2 days

As part of the county’s strategic plan, Miami-Dade County in Southeast Florida launched a Six Sigma Green Belt DMAIC project to reduce the # of days to provide direct relief assistance payments to domestic violence victims. This project supports the County’s 2020 strategic plan under the following objectives: HS1: Basic needs of vulnerable Miami Dade […]

Lean was made for Nonprofits – Lauren Wisniewski

Lauren Wisniewski is a Lean Process Facilitator for the State of Michigan and the founder of Rise Consulting Company. She wrote an article in 2021 about explaining the key attributes inherent to the nonprofit sector culture that make it easy to adopt and practice Lean methods and thinking. Read the entire article at https://nonprofithub.org/lean-was-made-for-nonprofits/