Algonquin College Applies Lean to their Recruitment through Registration Process

Algonquin College chose their Recruitment through Registration process as their first Lean project. It was a cross-departmental process that created value for their clients from the moment they showed interest in the College until they registered as students.  The college started the project by using the Enterprise Value Stream Mapping™ Tool.  The key elements of […]

Lean helps save lives in South Africa

 The paramedic crew at Western Cape Government Emergency Medical Services (EMS) serve some of the toughest areas in Cape Town. They wanted to rethink the way they work by streamlining how they serve patients and free up resources using a process map. They are learning to think through the issues in a structured way, following […]

Toyota shares its ‘secret sauce’ to help D-FW nonprofits do more

Toyota’s North American headquarters in Plano has a small group of dedicated improvement professionals with a specific set of skills. Their role is to share Toyota’s “secret sauce” with society, which is their Toyota Production System. The Toyota Production System Support Center (TSSC) is a 16-person team that shares Toyota’s culture of empowering employees to […]

Algonquin College Continues its Lean Journey

The Algonquin College Lean effort, which began in 2005, continues to make inroads. An improvement team collected and analyzed data to gain a better understanding of demand patterns.  This has allowed the department to maximize their outreach activities without increasing wait times for face-to-face sessions. Each year the College aims to start 12 -15 new […]