Big Brothers Big Sisters of Edmonton Reduce Overtime and Increase Volunteers

A look at how productivity and process improvement has impacted the operations of an Alberta not-for-profit organisation, Big Brothers Big Sisters of Edmonton. See how process improvement can positively affect any workplace, even an office environment. Results led to volunteers signing up 50% faster, overtime being reduced by 65%, and happier staff with less sick time.

An archive of the video can be found at https://web.archive.org/web/20210726164814/https://www.youtube.com/watch?v=9jxwXDjyu-I

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