Lean Six Sigma for Good

Using your improvement skills for social good. Humanitarian engineering, social services engineering, skills based volunteering, sustainable engineering

A Simple Change to Contract Approval Process Saves Time and Boosts Denver’s Economy

1 min read

In the city of Denver, the Clerk & Recorder’s Office, the City Attorney’s Office and City Council wanted to streamline the way contracts are approved after a customer survey showed that 49% of respondents were dissatisfied with the contract process duration.

The departments decided to change their process from using ordinances, to instead using resolutions for contracts and leases which ensures proper oversight of the process.

This process change resulted in:

  • The time between initiating a contract/lease and citizens receiving those services was decreased by 10 days
  • The time saved in this new process allows contractors to begin work on new projects 38 percent faster
  • A $5 million economic impact in Denver

Read the entire article at https://denpeakacademy.com/2015/09/02/simple-change-to-contract-approval-process-saves-time-and-boosts-denvers-economy/

Copyright BPI © All rights reserved. | Newsphere by AF themes.