Community Services

A Glimpse into a Value Stream Map at Adult Protective Services in Washington State

Written by Brion

This is a 10-minute video on the basic concepts of value stream mapping (VSM), using video clips from an actual event conducted with the Department of Social and Health Services (DSHS) in Washington State and the Adult Protective Services team.

 

Watch: https://www.youtube.com/watch?v=YYsn0X0EVRI

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