The Denver Public Works Transportation & Mobility (PWT&M) bike team – (engineers, contractors and technicians) collectively came together and identified the bike lane implementation process as one that could be improved.
Instead of seeing the pain of the process as too large, the team broke the process and its defects down, using value-add analysis, process mapping, the eight-wastes and voice of the customer.
The PWT&M bike team collaboratively developed twelve small innovations that resulted in eliminating ten hours of wasteful processing by designating one crew to facilitate bike projects instead of multiple crews throughout the year. This allowed the PWT&M bike team to save about $97,000.
Read the entire article at https://denpeakacademy.com/2015/10/26/one-spoke-at-a-time/