This is an interview with Jess Schamberger, who is the Vice President of Operations at Goodwill of the Heartland in Cedar Rapids, Iowa. She discusses some of the
Alicia Saake of Feeding San Diego is a great organization applying process improvement to help people in need. After taking some Lean Six Sigma training, she has been
Lean government. The very idea sounds implausible. Even to the seasoned Lean practitioner, the idea of a Lean government sounds far fetched. Governments are traditionally seen as the
Value-stream mapping is a critical step of any lean transformation. If it happens to be in the public sector, though, there are some significant hurdles to overcome. One
A kaizen event was performed at the Elderbridge Agency on Aging. The goal of the event was to streamline the process to 90% accuracy within one year, and reduce
The Iowa Partners in Efficiency (IPE) award is an annual award given by the Iowa Lean Consortium that acknowledges the achievements of particular benefit to the citizens of
This is a 10-minute video on the basic concepts of value stream mapping (VSM), using video clips from an actual event conducted with the Department of Social and
It is estimated that there are some 12 million street children in India. Many children who run away from home use the train as a means of escape. A case
