The goal of the lean event for the Vermont Department of Environmental Conservation (DEC) was to promote greater consistency and transparency in applying for Federal funds from a variety of Agencies. In the past, this process was held by one person, allowing for a standard practice due to only one person carrying it out. Now […]
There was a long lead-time to issue reimbursement checks to customers assisting with the Petroleum Cleanup Fund (PCF) because of redundancies in the review and appeal process. Only 31% of claims were paid within 30 days of receipt. Innovation was needed to provide more time for staff to address reimbursement activity and money owed to the […]
State of Vermont was looking to streamline the process for compliance to Indirect Discharge Program reports. Monthly or quarterly compliance data is required to be submitted for individual permits. Reports are processed twice: one time for compliance with permit conditions and second time for administrative presence/absence. The program consists of one compliance staff person and […]
Justin Kenney works for the state of Vermont as a Budget and Performance Analyst, explains how he and his team leverage continuous improvement at the government level. He shares an example of moving away from a paper-based employee donation process to an automated online process. They also discuss the Department of Motor Vehicles (DMV) experiences […]
To promote greater predictability of project effectiveness the process of identifying, developing and prioritizing projects for Tactical Basin Planning (TBP) funding needed to be improved. In addition, they wanted to provide better information-sharing with the public and stakeholders. ​ The team uses integrated watershed assessment information to understand water quality conditions and identify appropriate […]
Current issues with the reclassification process for contaminated groundwater includes: lacks clarity takes too long improper submittal of information and materials re-do loops are common process lacks definition and transparency inconsistent portrayal, distribution and use of the mapped data after reclassification The goal of the lean event was to improve timeliness of reclassifications, increase transparency, […]
In March 2015, a lean project was conducted that would cover about 2.5 years of construction procurement processes. The process scope included: putting contracts out to bid award of contract execution of the contracts which includes billing and paying change orders site visits through the end of the 1-year warranty period when loan repayment begins […]