The Denver Sheriff Department (DSD) improved the “Inmate Request Process,” through a very visual & innovative solution. Led by JaQuale Brooks and her team at Denver’s county jail, they collaborated with DSD deputies & other DSD units to identify the inmates’ needs through brainstorming sessions, action plans, innovation forms, and consistent management of project check-ins. […]
A project was conducted with Industrial and Systems Engineers at Lehigh University and the Pennsylvania Department of Corrections. They were tasked with assigning inmates to various prison facilities. Professor Tamás Terlaky and two of his former students, Dr. Mohammad Shahabsafa and Anshul Sharma, talk with Michael Hughes about how considering all inmate needs upfront reduces […]
The Connecticut Department of Corrections wanted to streamline the process to better understand how 5 days of earned credit for good behavior is managed and communicated to inmates, public, state agencies and leadership. Inmates are classified on a 1-5 scale (5 being the most risky). The kaizen event team mapped the current state of the […]