An interview with Kamaljit Jackson, Senior Accountability and Efficiency Officer at Racine Unified School District in Wisconsin.
In the district, she helped coordinate kaizen events to improve the student registration processes in conjunction with regulatory requirements. They came up with a one-stop-shop approach to sign-up, which cut out time and hassle for parents, and reduced waste in forms and paperwork, and developed procedures to document the new process. She also setup a program to put the school board through White Belt training, and a suggestion program to get ideas implemented by employees at the school district.
Listen to the full podcast at: https://goleansixsigma.com/podcast-just-in-time-cafe-episode-45-how-to-build-a-better-school-system-featuring-kamaljit-jackson/