Interviews at the 2021 State of Nebraska Operational Excellence Summit with Patrick Adams – Lean Solutions Podcast

The state of Nebraska launched the Center of Operational Excellence in 2016 to change the culture in state government and train state teammates in Process Improvement. Since May 2016, the COE has facilitated 575 process improvement projects, saving over 630,000 of work that has led to being able to put more of a focus on […]

Using Six Sigma to Amplify Diversity and Equity with Joy Mason – JIT Cafe

Overwhelmed!! That’s the word Joy E. Mason hears most often when she asks leaders how they feel about diversity, equity, and inclusion (DEI). Leaders are finding themselves overwhelmed by recent demographic and cultural shifts and the uncertainty of what to do next. Unfortunately, traditional DEI training doesn’t appear to have the answers that leaders desperately […]

How Toyota Kata Helped a Food Bank Double Food Processing with Half the Staff and Space

Hugh Alley is an experienced lean practitioner and industrial engineer, who has experience with the Toyota Kata method of improvement. He has recently applied this approach to a nonprofit food bank in Vancouver, British Columbia in Canada, based on the KataLab approach developed in Montreal by Jean-Marc Legentil, Marc-Olivier Legentil and Sylvain Landry. He explains […]

Nebraska DOT Right of Way uses Lean Six Sigma to Streamline Permitting

The Center of Operational Excellence helped the Nebraska Department of Transportation (DOT) reduce the Right of Way Permitting process from 68 steps to 20 steps by eliminating the performance guarantee payment and reimbursement transactions for utilities, saving time, paper, shipping costs and labor. The results led to turnaround time of 2-3 weeks down to 5-10 […]

Using Kaizen Events to Understand the Complex and Unique Challenges of the Public Sector with Isaac Hughley

Isaac Hughley, Process Improvement Specialist with the Indiana Department of Revenue presented at the monthly Indianapolis ASQ section meeting in September 2021. He discussed how kaizen events can be used in the public sector to address complex and unique challenges (especially during a pandemic). He shares an example of a kaizen event in which the […]

Racial Equity and Social Justice Lean Green Belt program at King County (Seattle) – Lean Portland

Ann Moses of King County government (in Seattle) talks about a unique lean Green Belt program that integrates Racial Equity and Social Justice. As one of her IT Department’s lead racial equity trainers, when Ann received her lean Black Belt she saw a deep alignment and affinity between lean values and racially equity and social […]

Miami-Dade County Uses Six Sigma to Reduce Time to Assist Domestic Violence Victims from 16 to 2 days

As part of the county’s strategic plan, Miami-Dade County in Southeast Florida launched a Six Sigma Green Belt DMAIC project to reduce the # of days to provide direct relief assistance payments to domestic violence victims. This project supports the County’s 2020 strategic plan under the following objectives: HS1: Basic needs of vulnerable Miami Dade […]

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