Government agencies throughout Iowa are applying the kaizen event methodology and lean principles to streamline the workflow and find permanent solutions to chronic problems.
A case study of a kaizen event held at Iowa Veterans Home is discussed, which achieved the following results over the last few years.
The article also discusses the implementation of lean within state government, including the critical early involvement with private sector partners. There is also a timeline of implementation.
Read the entire article at: https://www.lean.org/common/display/?o=816