Improving processes for good in East Africa – World Vision International


This article describes World Vision’s motivation, context, experience, and learning in improving processes in East Africa. It demonstrates that Lean and Six Sigma TQM approaches apply to an international non-governmental organisation (INGO) operating in East Africa, and that they can deliver significant process improvements.

Download the full report at: http://wvi.org/africa/publication/improving-processes-good-east-africa


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