For many years, Animal Protection Officers have developed a reputation as dog catchers. Thanks to children’s movies and folklore, residents...
Government
“To many, Lean Government seems like an oxymoron. Government seems inherently full of red tape what the Lean community calls waste. What we have learned from decades of practice of Lean management is that it is as much a mindset as a tool kit. Leaders must think very clearly about the purpose of their organization, their key customers, and how to deliver high value services, on time, and at lowest cost. Our Government organizations have huge customer bases, and limited resources, and need to learn how to think Lean and deliver the highest possible value per tax dollar to the citizens they serve.” –Jeffrey K. Liker, Ph.D., Author, The Toyota Way
Think government can’t improve like other organizations? Check out the book “We Don’t Make Widgets,” or continue to read below…
When Denver Green Belt Sophia Hassman became a tax audit supervisor two years ago, she took over the training of...
Only 40 percent of people living with HIV/AIDS in the US are in medical care and only 37 percent are...
The Beijing Aquarium is home to a pod of rare beluga whales. High turbidity in the beluga tanks– a quality...
There are approximately 250-500 refugees arriving in Mannheim, Germany per week, which is also approximately the speed at which the...
The Office of The Medical Examiner (OME) in the City & County of Denver, felt their case file process could...
The High Activity Location Observation (HALO) team in the Denver Police Department monitors high-risk and high-profile areas in the city...
In 2012, the Department of Excise & Licenses began serving frozen yogurt to customers in the department’s lobby. The idea:...
The City of El Paso is set to save $570,000 from an employee-led Lean Six Sigma project related to processes...
A kaizen event was performed at the Elderbridge Agency on Aging. The goal of the event was to streamline the process...
