The 2006 Winter Olympics in Turin, Italy, was getting underway when Liz McCartney, a teacher, and Zack Rosenburg, a lawyer, walked into the “hippie tent,” a meal center
An interview with Ann Mei Chang on her recent book Lean Impact: How to Innovate for Radically Greater Social Good shows how the scientific method and Lean Startup
A book review was written by Brion Hurley about the work that Toyota’s TSSC group provided to a nonprofit home rebuilding organization. Their success stories were chronicled in
A Dutch primary school discovered how lean principles could be used to tackle an overburdening (muri) of staff in 10 of its 55 schools. Linda van Driel and
Quality professionals possess a unique skill set that can be used to prevent problems outside of their organizations. The author shows how applying quality tools, such as Pareto
For nonprofit organizations, working with skilled volunteers on pro bono projects isn’t your typical volunteer engagement. These projects take lots of advance planning, careful selection of the right
La Poste, France’s national postal service company, runs a sorting and distribution center in Roubaix, in the north of the country, which I am visiting with Nathalie Lagrenée, North
The Muskingum County Center for Seniors is having issues with its budget. Executive Director Ann Combs and Board Member James McDonald spoke with the Muskingum County Commissioners last
The Region of Peel (Ontario, Canada) continues to demonstrate its commitment to providing services that are effective and efficient, which provide value for the residents’ tax dollars. This
Even though Kris Newcomer had a solid background in non-profit technology marketing, she hadn’t started a non-profit from the ground up before. So as she was getting started,
