On Thursday May 23rd, the Peak Team hosted the first ever Peak Academy Awards, an event meant to highlight and celebrate over 250 innovators and process improvements across
by Zack Rosenburg When we (Liz McCartney and I) first realized that sustaining continuous improvement in our work required us to become an organization of problem solvers, we
The 2006 Winter Olympics in Turin, Italy, was getting underway when Liz McCartney, a teacher, and Zack Rosenburg, a lawyer, walked into the “hippie tent,” a meal center
An interview with Ann Mei Chang on her recent book Lean Impact: How to Innovate for Radically Greater Social Good shows how the scientific method and Lean Startup
Since October 2015, Brevard County (Florida) Government has worked on institutionalizing Lean Six Sigma as a way to help create a better tomorrow. Leading the Lean Six Sigma
A book review was written by Brion Hurley about the work that Toyota’s TSSC group provided to a nonprofit home rebuilding organization. Their success stories were chronicled in
A Dutch primary school discovered how lean principles could be used to tackle an overburdening (muri) of staff in 10 of its 55 schools. Linda van Driel and
Quality professionals possess a unique skill set that can be used to prevent problems outside of their organizations. The author shows how applying quality tools, such as Pareto
For nonprofit organizations, working with skilled volunteers on pro bono projects isn’t your typical volunteer engagement. These projects take lots of advance planning, careful selection of the right
La Poste, France’s national postal service company, runs a sorting and distribution center in Roubaix, in the north of the country, which I am visiting with Nathalie Lagrenée, North
