Hydro Ottawa, an electricity distribution company, enlisted Lean Advisors to help reduce project lead times and improve efficiency. After a series of training seminars, multi-functional teams used the Lean Value Stream Mapping (VSM) tool to analyze the entire project delivery process, from request of a new service to final hookup. By mapping out the current […]
In this one-hour webinar hosted by Mark Graban called “10 Commandments for Lean in Government (and Beyond)” on how government agencies can implement a lean culture. 1) Understand Customer Needs 2) Set Challenge Goals with High Leverage 3) Kaizen – Continuous Improvement 4) Learn to See 5) One Stop Shopping is the Goal 6) Statuses, […]
A partnership between Frankfort Toyota and the Toyota Christian Fellowship at Toyota Motor Manufacturing Kentucky (TMMK) came together to help Foster families prepare for the new school year. Their goal, provide 250 backpacks for local school children and distribute to families in surrounding communities. In the video, they established some documents to make sure the […]
Leadership at the University of South Carolina chartered a team to streamline the access-granting process, strengthen controls, and improve service and support. Team members used the methods and tools of Lean to map and analyze the current process, uncover inefficiencies, and develop a future-state process that embeds high-impact improvements. The team also built a set of implementation […]
Employee benefits (everything from insurance to retirement) are one of the most valuable assets offered to new hires, so this is a high-priority process. It’s also an important first impression, because the benefits enrollment process is one of the first big interactions that new employees have with their new employer. The leadership team at the […]
Marcus Hammarberg from Salvation Army Health was asked to help an Indonesian hospital get back on its feet after 5 years of decline, and he used Kanban boards as a core structure to the success they had. Their operating permit was in temporary status, they weren’t making enough money to cover costs, and they were […]
Volunteers from nearby Toyota Motor Manufacturing Kentucky (TMMK) helped build bicycles that were being donated to foster children in need. They setup an assembly line and simple conveyor system to make it easier and more streamlined. Check out the video below to learn more…
The North Texas Food Bank was able to increase the number of families served by 60%, thanks to an unlikely new partner: Toyota and their TSSC support group. The North Texas Food Banks’ Our Community Pantry in South Dallas used to be able to serve only 50 people a day on the four days they were open per week. But […]
Value-stream mapping is a critical step of any lean transformation. If it happens to be in the public sector, though, there are some significant hurdles to overcome. One of the most significant barriers is the difficulty of identifying the value in the public sector, which, if not properly done, can bring the entire mapping process […]
by Brion Hurley The 4th annual IISE service project was held on May 21, 2016 at the Habitat for Humanity Restore in Anaheim, CA. We had a great turnout, 20 volunteers! We actually had to turn people away due to the interest level, so we’ll consider that into our plans for next year. It’s a good […]