La Poste, France’s national postal service company, runs a sorting and distribution center in Roubaix, in the north of the country, which I am visiting with Nathalie Lagrenée, North
The Muskingum County Center for Seniors is having issues with its budget. Executive Director Ann Combs and Board Member James McDonald spoke with the Muskingum County Commissioners last
The Region of Peel (Ontario, Canada) continues to demonstrate its commitment to providing services that are effective and efficient, which provide value for the residents’ tax dollars. This
The following podcast episode is an excerpt recorded from Chapter 5 of the book, “Lean Six Sigma for Good: Lessons from the Gemba (Volume 1)” Brion Hurley discusses
Through a combination of strong management efforts and thoughtful, conservative fiscal projections, Ventura County ended last fiscal year with savings of $43 million, and placed in reserves. Approximately $15
An interview with Kamaljit Jackson, Senior Accountability and Efficiency Officer at Racine Unified School District in Wisconsin. In the district, she helped coordinate kaizen events to improve the student
As veterinarians, we are attracted to tools and standardization. In the past we had tried to establish some standard operating procedures and we had even given coaching a
Jarrod Bolte, Faith Connolly, and Marc Stein discuss how practitioners are using improvement science to make smaller changes to achieve outcomes in areas like early literacy and attendance
Alicia Saake of Feeding San Diego is a great organization applying process improvement to help people in need. After taking some Lean Six Sigma training, she has been
Poverty Outcomes Improvement Network Team (POINT) is a first-time, regional driven, initiative focusing on introducing continuous improvement methodology to nonprofits so that they can learn the tools and
